FAQ

Frequently Asked Questions

Find answers to common questions about our file sharing service

The maximum file size depends on your account type:

  • Free accounts: Up to 1.95 GB per file
  • Premium accounts: Larger file sizes available

Files are available for download for a limited time based on your auto-delete settings (default: 2 days).

You can share files in two ways:

  1. Email sharing: Enter one or more email addresses (separated by commas) when uploading. The recipient will receive an email with download links.
  2. Link sharing: After upload, copy the download link and share it via any messaging platform, social media, or email.

You can also add a personal message when sending files via email.

Yes! You can protect your files with a password:

  1. Click "More options" when uploading files
  2. Enter a password in the "Password protection" field
  3. Share the password separately with your recipients

Recipients will need to enter the password before they can download or preview the file.

Files are stored based on your auto-delete settings. You can choose from various options:

  • After 5 minutes, 15 minutes, 30 minutes
  • After 1 hour, 3 hours, 6 hours, 12 hours
  • After 1 day, 2 days (default), 3 days, 4 days, 5 days, 6 days
  • After 1 week, 2 weeks, 3 weeks
  • After 1 month, 2 months, 3 months, 4 months, 5 months
  • Don't autodelete (for premium accounts)

After the selected period, files are automatically deleted from our servers.

Yes, we take security seriously:

  • All file transfers are encrypted using SSL/TLS
  • Files are stored securely on our servers
  • Password protection is available for sensitive files
  • We don't share your files with third parties
  • Files are automatically deleted after the expiration period

For more information, please read our Privacy Policy.

No, you can upload and share files without creating an account. However, creating a free account gives you additional benefits:

  • Access to your uploaded files
  • File management dashboard
  • Upload history
  • Premium features (with paid plans)

You can sign up for free at any time.

We support a wide range of file types including:

  • Documents: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, TXT, RTF
  • Images: JPG, JPEG, PNG, GIF, BMP, SVG, WEBP
  • Videos: MP4, AVI, MOV, WMV, FLV, MKV
  • Audio: MP3, WAV, FLAC, AAC, OGG
  • Archives: ZIP, RAR, 7Z, TAR, GZ
  • And many more formats

Yes! Many file types support preview:

  • Images (JPG, PNG, GIF, etc.)
  • PDF documents
  • Text files
  • Some video formats

When viewing a file, you'll see both "Download" and "Preview" buttons if preview is available for that file type.

Still have questions?

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